About Us

Partners in Medical Education, Inc. (Partners®) is an internationally renowned team of experts who has been providing hands-on consulting and education to graduate medical education professionals since 1994. We have worked with countless programs and institutions to enable them to achieve full accreditation and the highest quality educational programs.

Here’s how we work with you:

  • Partnering – As our name says, we Partner with you. We don’t just take over and do it for you and we don’t just tell you what to do from the sidelines. We work side-by-side with you to not only ensure that you are representing your institution and/or residency program in its’ best light, but also making powerful improvements to challenge areas. In the end, our clients are well prepared, focused, empowered and educated.
  • Education through Consulting – Everything that we do is wrapped within an educational objective. Just like every experience you provide residents has a goal of educating. We, too, work to that end through all of our consulting services.

Here’s what sets us apart:

  • Customization – What we do for our clients is suited for them and their specific needs. Every client is unique with their situation and accreditation history, and deserves services and assistance provided in a way that honors them and provides no more, or no less, help than is necessary.
  • Dedication – Our consultants are highly accessible and helpful. And, their aim is to see each and every client through to the most successful outcome possible. They go above and beyond through their personal dedication.

Why Work with Partners®?

Our Clients Call Us the “Working Consultants”

Our consultants don’t just stand on the sidelines and give advice, they roll up their sleeves and climb right in the trenches with you!

Partners® can help you with:

      • Becoming Accredited
      • Maintaining Accreditation
      • Navigating NAS

Let our 25-plus years of experience working with hundreds of ACGME accreditation issues help you!

Here are some of the reasons our clients choose us over other firms or going it alone:

      • RECORD– We have a proven track record of institutions and programs that have been improved and made stellar.
      • RESULTS – We deliver solutions that help you meet your ultimate goals of better managed, more effective GME programs and staff.
      • RETURN ON INVESTMENT (ROI) – Your investment with Partners® saves you money and time, doing it right the first time.
      • RELATIONSHIPS – We are the first-call for our clients when the wrong decision will be costly and the right decision means everything.
      • RESOURCES – We share our knowledge, our advice, and our solutions for your ultimate best.
      • REPUTATION – We are the benchmark of GME consulting in the industry. Just ask our clients.

Choosing an outside consulting team to work with is a big decision and our clients tell us, over and over, it’s one they are very happy they made.

Mission & Vision Statement

The Mission of Partners in Medical Education, Inc., its leadership, and personnel is to:

  • Put the interests of the client first.
  • Serve the client with integrity and competence.
  • Develop a plan of action tailored specifically to each client’s needs.
  • Act in an objective manner, free from bias and the internal politics of an organization.
  • Work in an efficient, organized fashion to accomplish assignments quickly, thus keeping costs at a minimum.

It is the Vision of Partners in Medical Education, Inc. to be:

  • The foremost leader in providing GME consulting services that will help our clients implement appropriate strategies thereby creating successful outcomes in GME accreditation.
  • Committed to provide expert advice and guidance that meets or exceeds ACGME requirements.
  • An ally and Partner providing each client with the compassion, respect, and confidentiality he or she deserves.

Meet Our Experts

Margie Kleppick

Founder, Strategic Advisor to the President

Margie Kleppick is the Founder and Strategic Advisor to the President of Partners in Medical Education, Inc., the national consulting firm which established in 1994.


Prior to establishing her own business, Margie had demonstrated success directing GME and CME programs in institutions such as Mercy Hospital, Shadyside Hospital, and St. Francis Medical Center – all in the Pittsburgh area. At the same time, she was a key contributor to professional organizations such as the Association for Hospital Medical Education (AHME), the Alliance for Continuing Medical Education (ACME), and was the Founder of the Council of Administrative Directors of Medical Education (CADME).Her broad perspective coupled with practical experience have enabled her to become a medical education consultant who, for almost 20 years, has provided expert advice and practical solutions to GME professionals in major academic medical centers and community hospitals throughout the United States.

In addition to operating a highly respected business, Margie was the Executive Director for the Association for Hospital Medical Education (AHME) from 1999-2008, and has collaborated with the Association of Osteopathic Directors and Medical Educators (AODME) on joint educational conferences for medical education professionals. Margie has worked with countless programs and institutions to enable them to achieve full accreditation and the highest quality educational programs. Those talents have been expanded to the development of a nationally renowned firm that attracts and retains the most talented medical educational consultants in the field today.

Margie Kleppick

Christine Redovan, MBA


Christine Redovan, MBA, has been an active consultant with the Partners® team since 2010.  She has successfully implemented a significant number of new residency programs during this time, including multiple new residency programs here in the United States and internationally in Abu Dhabi, UAE.


Most recently, Chris has been successful in helping two large academic medical centers transition their institution from AOA to ACGME Single Accreditation where both institutions received full accreditation.  In addition, Chris is currently in the process of working with several programs (Internal Medicine, Family Medicine, Emergency Medicine and Orthopedics) to transition as well.

Chris is also actively involved in preparing programs for ACGME re-accreditation, preparing programs for addressing adverse actions, assessing programs for continuous readiness for the NAS and providing educational sessions on all aspects of ACGME accreditation for faculty, DIO’s program coordinators and GMEC’s.

Prior to Partners®, Chris served as Director of GME and International Affairs at MetroHealth Medical Center in Cleveland Ohio for ten years.  In this position she was responsible for 24 ACGME accredited training programs with over 380 house officers.  There, she managed all aspects of ACGME accreditation including institutional review, GMEC responsibilities and program reviews, AOA and ADA accredited residencies, recruitment activities and seven shared ACGME accredited programs.

She is a graduate of Cleveland State University with a Master in Business Administration.  With over 20 years of undergraduate and graduate medical education experience, Chris has the knowledge and expertise to provide practical, accessible solutions for today’s GME challenges.

Christine Redovan, MBA

Heather Peters, M.Ed, Ph.D


Dr. Peters has been an active consultant with the Partner® team since 2015.  During this time she has been successful in helping institutions and multiple programs (Surgery, Anesthesiology, Obstetrics and Gynecology, Internal Medicine, Pediatrics) achieve their highest accreditation potential.


Prior to joining Partners, Dr. Peters worked as an educational analyst for multiple programs (orthopedics, general surgery, surgery fellowships, pediatrics, and OB/GYN) in a single institution. Heather is very knowledgeable about all aspects of the program and institutional requirements, with expertise in the area of Annual Institutional Reviews, Annual Program Evaluations, milestones, evaluation systems, curriculum development, CLER principles integration, strategic planning and faculty development.

Heather is also well versed in AOA to ACGME accreditation.  She is currently working with a large academic medical center to help them transition their institution and several of their programs (General Surgery, Family Medicine, Psychiatry, Internal Medicine, Emergency Medicine and Transitional Year) to ACGME Single Accreditation.

Dr. Peters is also a seasoned national speaker, having been invited to speak at ACGME and sub-specialty meetings, with over 3 decades of experience in education, curriculum, evaluations and adult learning theories.

Heather received her Masters of Education degree in curriculum and evaluation, with an emphasis on distance education.  Her PhD concentration is post-secondary education and adult learning theories.  Heather also currently holds a role as a DIO and GME Director.   With her diverse background and education, Heather has the knowledge and experience to provide innovative solutions for the ever changing GME environment.

Heather Peters, M.Ed, Ph.D

Victoria Hanlon, MS, CHCP


Tori officially joined the Partners® team this year after having worked remotely on several projects.  She started her career in GME at Georgetown University Hospital where she was responsible for multiple surgical subspecialty residency programs.  She later became the Director of Medical Education and DIO at a single-sponsor institution where she successfully led the internal medicine program to dual accreditation status with the AOA and ACGME.


Currently she is a DIO at a multi-program institution transitioning from AOA to ACGME accreditation.  She brings a wealth of GME experience from both a community hospital perspective where she became familiar with the unique challenges faced by smaller institutions with GME, as well as the large academic medical center where she managed accreditation requirements for multiple residency programs.

In addition she is well versed in the ACGME requirements, single-sponsor institutions, osteopathic GME and AOA to ACGME accreditation.  Tori also has broad experience in policy writing and implementation, and quality improvement in GME.

Tori received her Bachelor Degree in Health Services Administration from James Madison University and her Master Degree in Healthcare Administration and Policy from George Mason University.

Tori brings a fresh global perspective to the challenges in the GME environment from the small community hospitals to the large academic medical centers, as well as dual experience from both the AOA and ACGME accreditation systems.

Victoria Hanlon, MS,

Amy Durante, MHA


Amy joined the Partners® team in 2017 year after producing several successful educational webinars for our adult online learners.

Amy began her career in GME at the Hospital for Special Surgery as the Radiology Fellowship Program Coordinator where she assisted in developing the program to obtain its initial ACGME accreditation, before transitioning to Lutheran Medical Center as an OB/GYN Residency Coordinator.


There she was responsible for all ACGME accreditation requirements for the residents including preparations for an ACGME off-cycle visit.  From there, Amy moved to Staten Island University Hospital where she is currently the Manager of GME and Academic Affairs handling the institutional requirements as well as overseeing all ACGME and non ACGME accredited programs.

In addition she enjoys creating new initiatives for trainees incorporating Quality Improvement and Patient Safety as well as wellness and cultural diversity. Amy received her Bachelor Degree in Health Information Management from Kean University and her Master Degree in Healthcare Administration from Seton Hall University.

Amy brings a wealth of knowledge to the team with her varied experience and educational resources.


Amy Lefkovic, MHA

Meet our Staff

BJ Couch

President & CEO

In her capacity as President and CEO, BJ is responsible for planning, developing, organizing, implementing, directing and evaluating the company’s fiscal function and performance. This includes long range planning and analysis of budgets, financial reports, and trends. BJ also plays a significant role in the development and enhancement of the company’s policies and procedures, as well as developing effective solutions for the business challenges that arise. She provides the strategic direction for the company while evaluating and nurturing appropriate strategic alliances. She utilizes her strong financial background to initiate strategies to enhance the company’s cash position while overseeing the cash flow projection process and reporting mechanisms. BJ also utilizes the experience she has gained from working within all aspects of the company to develop and negotiate contracts for the company as well as assist in selling the company’s products and services.

Sandi Parsons

Director of Association & Meeting Services

In her role as Director of Association & Meeting Services, Sandi is responsible for coordinating all outsourced management services as well as development and planning of educational meetings for AHME, the non-profit association that Partners® manages. She also assists with the production of AHME publications and oversees AHME’s ACCME accreditation status.

Sandi began working with Partners in 2005 as an Administrative Assistant. In 2007, she moved into the Marketing Project Manager position. Prior to joining the Partners® staff, Sandi worked in the field of Human Resources for over 15 years. Her background includes project work for various companies in the industries of finance, Internet software, engineering, and consulting.

Sandi is actively involved as treasurer and board member for a non-profit organization in her community.

Tricia Gallagher

Financial Operations Administrator

In her role as Financial Operations Administrator for the parent company, Partners®, Tricia is responsible for the functions within the accounting department, including payroll, cash flow management, budgeting, invoicing, payables, receivables, financial reporting and analysis. Tricia holds BA from the University of Pittsburgh and 25 years of experience in the accounting field. Her prior experience includes work for educational institutions, technology, and construction organizations.

Karen Zagar

Member Services Coordinator

As our Member Services Coordinator & Administrative Assistant for AHME, the non-profit association that Partners® manages, Karen is responsible for coordinating membership initiatives, recruiting new members and maintaining the membership database. She also provides administrative assistance to the Executive Director.

Karen brings to Partners® and AHME over 25 years of administrative experience that has given her a good background in handling all duties of a busy association. She is a very detailed oriented person who enjoys challenges and meeting new people.

Shawn Couch


In his role of Facility Maintenance Administrator Shawn will be responsible for the internal and external aspects of facility maintenance and improvements at Partners®‘ headquarters. He also oversees inventory, equipment and off-site properties. Prior work experience includes eight years as a manager and supervisor for a wholesale distributor of building materials in which he was responsible for inventory control, receiving, maintenance, and warehouse restoration. His experience will aid in developing a safe, comfortable, and cost effective atmosphere for Partners® as a whole.

Douglas Knox

Administrator & Marketing
Project Manager

Douglas adds a variety of experience and support to our staff.  He brings over 15 years of management experience of four separate locations at once. Skills include: project management, setting up and maintaining a daily schedule, leading webinars with team leaders at multiple locations, and communications and problem solving with customers. In addition, Douglas is also a leader in helping countless men and woman with their nutrition, fitness and overall health.

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