How do I reset my On-Demand password?

How do I reset my On-Demand password?

These instructions apply to the following scenarios:

  • You are a Passport User at an Institution
  • You have purchased an On-Demand Webinar from our Education Store

Video Tutorial

Step-by-Step Instructions

  1. Go to
  2. At the top of the page, click the “On-Demands” link in the dark gray menu bar
  3. Below the login fields, click the “I’ve forgotten my username/password” link
  4. When the page loads, enter your email address, and click the red “Continue” button
  5. Check your email for the password reset link
  6. The link will direct you to a page to reset your password. Be sure to enter the same password twice in each of the fields
  7. Once you have successfully changed your password, click the red “Continue” button at the bottom of the page
  8. You will now be redirected to the On-Demand Webinar System, where you can access all of the On-Demand Webinars available to your account

in Education Store UsersOn-Demand WebinarsPassport Users